Before you make a purchase outside of Japan

2022/03/06 17:47


Thank you for choosing Nandemo Club!


Please read the following information before you make a purchase outside of Japan. 


* To change language and currency settings, please tap menu bar on the left side.




Shipping 


At This time, We are only able to ship to Japan, the US (*only mainland United States) or Canada.

If you enter a shipping address not in Japan , the US or Canada the order will be automatically canceled. If  you live outside of Japan, the US or Canada we recommend using a forwarding service company like tenso.com. For more information please visit their website

 ( https://www.tenso.com/en ), and please contact tenso.com if you have any questions about their service. If you have any problems placing an order on our shop after registering at tenso.com, please contact us.


Due to COVID-19, some cheaper international shipping options are not available at this time.  Therefore, we are only able to ship internationally through EMS
EMS- Fastest shipping option (2 days to 1 week or more) with tracking number. Cost 3900 Yen (about $28-30 USD)

If you have any shipping related questions, don’t hesitate to send us an email. 


-Due to COVID-19, shipping might take longer than usual. If you haven’t received your package within 2 month of your order (within 1 month for EMS shipping) , please contact us.


-Shipping will be the same price per single order for up to 50 items. Shipping costs are based on the region of your delivery address.


-Please double-check that all of the information on your delivery address is correct. ( apartment number, zip code, etc.) If the package is returned, we will charge you for any additional costs. Also, if you would like us to resend the package, the original shipping price will be charged again.


TAX


- If you are shipping outside of Japan, please be  aware that there might be additional tax when the package goes through customs. 



Payment Options


We accept ONLY Paypal from international customers.

Unfortunately, for right now, our credit card section only accepts Japanese credit cards. 


Payments will be in Japanese yen. The price in foreign currencies is a rough estimate.


Refunds & Returns


-We will not accept any return or refund for any reason from international customers. 


Canceling & Changing Orders


-Once your order is confirmed, we are not able to cancel or change your order for any reason.

If you would like to add more items after you receive your confirmation, please simply place an additional, separate order.  Thanks for your understanding. 


Gift Wrapping


-We currently do not offer any gift wrapping services.





If you have any questions or concerns, feel free to contact us at  nandemoclub2021@gmail.com



Thank you! :)